Privacy & SMS Policy for Chefs For Seniors, Inc. and Franchise Locations

Scope of This Policy

This Privacy Policy (the “Policy”) applies to information collected through Chefs For Seniors-owned websites where this Policy is posted. It does not apply to third-party platforms, including but not limited to social media platforms, vendor websites, or other third-party services. Additionally, this Policy does not cover information collected through offline channels, such as phone calls or in-person interactions.

By using third-party applications in connection with Chefs For Seniors, you are authorizing those applications to perform actions or share information. Chefs For Seniors is not responsible for how third-party applications handle your information.

Some information collected may include “personal information,” which identifies you individually, and other non-personally identifiable information, such as that gathered by cookies.

Additional Privacy Notices may supplement or amend this Policy when necessary, depending on the context in which your information is collected.

Your Consent

By using Chefs For Seniors’ websites, you agree to the collection, use, disclosure, and transfer of your information as described in this Policy. If you do not consent, please refrain from using these websites. Questions about this Policy may be directed to the contact information provided below. The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Terms of Use

This Policy forms part of the Terms of Use governing your access to and use of Chefs For Seniors’ websites. Links to the Terms of Use can be found at the bottom of each website page.

Your Choices

Opting Out: You can opt out of certain data collection methods, such as cookies, and manage your privacy preferences as described in this Policy.

Do Not Track (DNT): At this time, Chefs For Seniors does not respond to DNT signals due to evolving technologies and standards.

Policy Updates

Chefs For Seniors reserves the right to amend this Policy at any time by posting an updated version on its website. Continued use of the website constitutes your acceptance of these changes.

Information We Collect

Information You Provide: Includes personal information you manually enter, such as name, contact details, and service requests.

Social Media Platforms: If you link your social media accounts to our website, we may collect profile information as permitted by the platform.

Device Information: This includes IP addresses, browser types, and usage data, which may be collected automatically.

Cookies and Tracking Technologies: We use cookies to improve site functionality, personalize your experience, and support marketing initiatives.

Third-Party Cookies

Some cookies may be delivered by third-party services such as Google Analytics to monitor website performance and user behavior. For more information or to opt out, refer to the respective third-party’s privacy options.

How We Use Your Information

Information is used to:

•Provide requested services.

•Enhance user experience.

•Improve site functionality and customer support.

•Conduct marketing and promotional efforts, subject to your preferences.

Sharing Your Information

Franchise Locations: Chefs For Seniors may share your information with its independently owned and operated franchise locations to facilitate services or promotions. Franchisees may use this information consistent with this Policy.

Vendors and Service Providers: Data may be shared with third-party vendors supporting our operations, subject to confidentiality agreements.

Marketing Partners: Information may be shared with selected partners for promotions, but you will be offered opt-out options as required by law.

Legal Compliance and Business Transfers: Information may be disclosed to comply with legal requirements or during business transfers such as mergers or acquisitions.

Security of Your Information

Chefs For Seniors uses reasonable security measures to protect your data. However, no system can be guaranteed to be completely secure.

Children’s Privacy

This website is not intended for individuals under the age of 13, and Chefs For Seniors does not knowingly collect personal information from children.

Links to Other Websites

Chefs For Seniors websites may contain links to third-party websites not governed by this Policy. Users are encouraged to review the privacy policies of such websites.

Data Retention

Chefs For Seniors retains information as long as necessary to provide services or comply with legal obligations.

International Data Transfers

If you are accessing our websites from outside the U.S., please note that your data may be transferred to and stored in the U.S., which may have different data protection laws.

Governing Law

This Policy is governed by the laws of the country in which Chefs For Seniors is headquartered, without regard to its conflict of laws provisions.

SMS Messaging

Consent to Receive SMS Messages:

By providing your phone number and opting in to receive SMS communications, you consent to receive text messages from Chefs for Seniors or its independently owned franchise locations. These messages may include updates about services, promotional offers, appointment reminders, and other relevant information. SMS opt-in consent or phone numbers for SMS purposes will not be shared with third parties and affiliates for marketing purposes.

Message Frequency:

The frequency of SMS messages may vary depending on your interaction with Chefs for Seniors or its franchise locations. For example, you may receive additional messages for appointment confirmations, reminders, or follow-up communications.

Opt-In Method:

You may opt-in to receive SMS messages from Chefs For Seniors and it’s franchise locations in the following ways:

  • By submitting an online form

Opt-Out Instructions:

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. After opting out, you may receive a confirmation message indicating that you have been unsubscribed. Standard message and data rates may apply based on your mobile carrier.

Third-Party SMS Services:

Chefs for Seniors may use third-party services to send SMS messages on our behalf. These third parties are bound by strict confidentiality agreements and are not permitted to use your information for any purposes other than sending SMS messages as authorized by us.

Security of SMS Data:

We take reasonable precautions to protect the information you share with us, including through SMS communications. However, please note that SMS messages are not encrypted and may not be fully secure. Do not include sensitive or personal information (e.g., credit card numbers, Social Security numbers) in any SMS messages you send to us.

Accuracy of Phone Numbers:

It is your responsibility to provide an accurate and up-to-date mobile phone number. Chefs for Seniors is not responsible for messages sent to a mobile phone number that you no longer own or control.

Changes to SMS Terms:

Chefs for Seniors reserves the right to update or modify the terms of SMS communications at any time. Any changes will be reflected in this Policy, and your continued use of SMS services after such changes constitutes your acceptance of the new terms.

Types of SMS Communications:

If you have consented to receive text messages from Chefs For Seniors, Inc. and it’s franchisees, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Chefs For Seniors at [ {[Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://chefsforseniors.com/

Contact Information

For questions or concerns about this Policy, please contact us at:

•Email: info@chefsforseniors.com

•Phone: 844-237-2433